Complaints against NCCA Accredited Programs

The National Commission for Certifying Agencies (NCCA) will accept and process complaints pertaining to violations of its Standards for Accreditation and/or its policies and procedures in accordance with Disciplinary Policy & Procedures.

Complaints must be in writing and provide details, with appropriate supporting documentation if possible, of how a particular standard, policy or procedure is being or was violated by an accredited certification program.  The complainant's name and the content of the complaint shall remain confidential, unless legal requirements mandate disclosure or the complainant otherwise authorizes disclosure.

Please submit complaints to:

Jim Kendzel, Executive Director
ICE
2025 M Street, NW
Suite 800
Washington, DC 20036

You may also e-mail your complaint and supporting documentation to info@credentialingexcellence.org.

Please click here to download a copy of the NCCA Disciplinary Policy.