This 2009 white paper, authored by Joan Knapp, PhD and Paul Grace, MS, CAE, describes the nature of the certification business and identifies the antecedents for having a successful program. The paper is targeted to certification staff or Board members who are considering starting a program, adding credentials to an existing program, changing key program features, discontinuing a program, or wishing to maintain or enhance the success of an existing program.
During fall 2012, the Management Practices Subcommittee of the Institute for Credentialing Excellence (ICE) Research and Development (R&D) Committee conducted a survey to learn more about the practice of managing a certification organization. The survey was designed to determine how management of certification organizations might differ from membership-based associations and other kinds of organizations. The Management Practices Survey Report reveals the backgroud, methodology, and objectives of the survey and reports the outcomes and observations.
Outsourcing aspects of credential development has become commonplace for executives. Learn how to set up an ecosystem that includes a healthy mix of in-house talent supplemented by outside vendors.
Learn how to recruit qualified people to fill your volunteer positions, set expectations from the start through orientation and training, and engage your members in volunteer service in a collaborative and productive environment.
In the concurrent session A View Through A Crystal Ball: What Will Certification Look Like A Decade From Now?, a panel discuses how the various political forces are shaping certification, and what certification may look like to years from now.