This white paper describes one organization’s experience managing multiple credentialing programs. The authors have in mind an audience of those who lead organizations responsible for more than one credentialing program or who may add a program.
This paper addresses the NCCA Standards dealing with the separation between certification and any education or training function having to do with exam review, concentrating primarily on Standard 3 – Education, Training, and Certification.
This white paper focuses on exam security for high-stakes exams. Throughout, the authors provide practical business-related considerations for addressing the increasingly complex landscape that assessment organizations face today as they seek to securely navigate the internet.
This 2008 white paper, authored by Donald Balasa, JD, MBA, presents a discussion of the legal issues that should be taken into consideration by: (1) professional certifying bodies when determining eligibility pathways for their examinations; and (2) academic accrediting bodies when determining which certification examinations are acceptable for measuring graduate achievement from the programs they accredit.
This 2009 white paper, authored by Joan Knapp, PhD and Paul Grace, MS, CAE, describes the nature of the certification business and identifies the antecedents for having a successful program. The paper is targeted to certification staff or Board members who are considering starting a program, adding credentials to an existing program, changing key program features, discontinuing a program, or wishing to maintain or enhance the success of an existing program.