This bundled package includes the following ICE R&D reports: the 2011 What the CFO Wants to Know report and the 2009 Certification Industry Operating Ratios and Benchmarking Statistics report. Please refer to each of the individual product descriptions on this page to learn more details about the R&D products included in this bundle.

Member price: $75, Non-member price: $115

This report is intended to provide benchmark data related to the business aspects of operating a credentialing organization. It is not the intention of this report to judge any sector of the industry, or any type or size of organization, based on the data collected, but rather to provide different ways of looking at data that can help an organization in assessing where it fits, based on key characteristics. This is the first survey of its kind that ICE has produced and it provides a baseline for future analysis. (c) 2009.

Member Price: $50.00, Non-Member Price: $75.00

In early 2011, ICE’s Research and Development Committee convened a Task Force on Ethics to review the ethics processes and documentation for certification programs with the goal of determining whether commonalities exist in practices in this area. After reviewing the codes of ethics or professional conduct for selected certification programs with National Commission for Certifying Agencies (NCCA) and/or American National Standards Institute (ANSI) accreditation, the Task Force drafted a survey intended to provide answers to the following questions:

1. What behaviors do codes of ethics cover?

2. What commonalities exist in the enforcement of codes of ethics?

3. How frequently do ethics complaints occur, and what are the typical results?

4. Do certifying programs address the code of ethics in job analyses, certification examinations, and/or continuing education required for recertification?

This report detailing the survey's findings was published by the committee in 2012. 29 pages.

Download the Table of Contents.

Member price: $50.00, Non-Member Price: $75.00

This document reports best practices in professional certification as identified by consensus through a systematic investigation, related only to activities that are relatively specific to the development, administration, and maintenance of professional certification programs. The best practices included are limited to those where consensus was obtained among the experts in the field. (c) 2011. 19 pages.

Member Price: $40.00, Non-Member Price: $60.00

This publication summarizes current principles related to performance examinations and accepted methods for their development, validation, and use. It is an update to Guidelines for Non-Written Examinations, published by the National Commission for Certifying Agencies (NCCA) in January 1991. (c) 2010. 17 pages.

Member Price: $40.00, Non-Member Price: $60.00

In early 2009, ICE leadership determined that the uncertain global economic conditions would be the theme for the 2009 Credentialing Leadership Forum.  In preparation for the Forum, ICE surveyed credentialing organizations in order to gain a better understanding of what, if any impacts, the industry was dealing with due to the economic conditions and to also obtain information on what industry leaders believe were the top issues they were facing.  This report summarizes the result of that survey. (c) 2009.

Member and Non-Member Price: FREE

In 2010 ICE conducted a large scale job analysis, the first in the field, to identify the responsibilities and duties of the credentialing professional. The study consists of the following major phases, which provide the organization of this report: 1) Initial Development and Validation 2) Pilot Study 3) Validation Study, and, 4) Development of Specifications. (c) 2011. 126 pages.

Member Price: $75; Non-Member Price: $110

Professional/personnel certification programs have become prevalent across diverse industries and occupations/ professions,but there has been surprisingly little research conducted on these programs.  To fill this void, Knapp & Associates International, Inc. (Knapp) and the American National Standards Institute (ANSI) conducted the first comprehensive scan of the certification industry in September 2003 (Personnel Certification: An Industry Scan). In October-November 2007, Knapp conducted a second scan to track changes in the industry since 2003 and to explore new research questions. The 2007 Knapp Certification Industry Scan is the most comprehensive study of the certification industry to date. (c) 2007

Members & Non-Members: FREE

Jointly sponsored by ICE, the National Board on Certification and Recertification of Nurse Anesthetists, and the Oncology Nursing Certification Corporation, this research into the practices and requirements of renewal programs in professional licensure and certification began in late spring 2008 as an effort to supply a logical basis for such programs as they may be developed and refined. The report is available free to ICE members. (c) 2009.

Member Price: $50; Non-Member Price: $75

Created by ICE's Research & Development Committee, The Value of Certification Toolkit is designed to help certification program leaders assess the value of their programs without the hassle or expense of hiring a marketing firm or using valuable staff time to develop the surveys and conduct the research. Organizations that purchase the toolkit and share surveys with their stakeholders will be able to request an excel export of their organization's raw data upon request to ICE. The toolkit includes the ICE Research & Development Committee's 28-page report, 6 value of certification surveys, customizable templates to introduce the purpose of the survey to stakeholders, and 1 staff survey to evaluate your organization's marketing efforts to external stakeholders. (c) 2012.

***Upon payment, purchasers will receive immediate access to download "A Report on the Value of Certification." ICE staff will provide the survey links and customizable templates in a separate email within 2 business days.***

Member Price: $99; Non-Member Price: $149