|Business of Certification Workshop|
Monday, October 23, 2017
Lenora Knapp, PhD, Knapp & Associates International
*Note: Registration is through the ICE Exchange conference registration. You are not required to attend the conference to attend the workshop.
|This workshop is designed for strategic decision-makers of certification programs and other staff responsible for developing business strategy.|
Once your certification program is up and running, you discover the real truth about managing these programs: ensuring psychometric soundness and legal defensibility is the easiest part of administering the program. There are widely available standards and accepted practices you can rely on for guidance. Succeeding in the business of certification is the real challenge.
This workshop provides a unique opportunity to take a focused, deep-dive into the business of certification. We will address five fundamental questions pertaining to the development of business strategy by certifiers:
To fully leverage the value of the workshop, you will receive an assignment to complete prior to the event.
In this interactive learning event, we will provide ideas, processes and tools you can use immediately to guide your organization in defining a clear vision for your future business strategy. You also will have the opportunity to share your challenges and "wins" in the business of certification and learn from those of your colleagues.
Please map your organization's business model using the Business Model Canvas prior to the workshop. You may find it beneficial to print the canvas in poster size. The purpose of this activity is to “put to paper” your business model and value proposition. During the workshop, we will draw on the insights you have gained from completing the canvas.
If you are not familiar with the canvas, the following two-minute introductory video, along with the questions embedded in the canvas, should be sufficient to orient you to the process: https://strategyzer.com/canvas/business-model-canvas.
We recommend participants read, The Business of Certification: Creating and Sustaining a Successful Program (2nd Ed). The book discusses the application of business principles such as marketing and business planning to the creation of certification products and provides insights into the challenges and opportunities faced by established certification programs.
Please note: ICE members can receive a discount on the purchase of this book. Email firstname.lastname@example.org for additional information.
For participants who are relatively new to certification, the Business of Certification module from ICE’s Fundamental Topics in Certification also may be helpful.