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The ISO/IEC 17024 Compliance Handbook is a comprehensive, definitive source of information about how to achieve 17024 compliance. Written by Wallace Judd, Ph.D., the handbook is an invaluable resource for anyone applying for accreditation under ISO/IEC 17024.
It contains templates for a Policies and Procedures document, a Candidate Handbook and an Employee Handbook. In addition, it documents each of the sections in 17024:12 with commentary on how to conform. Finally, it contains over 40 forms which will be helpful in complying with the regulations of 17024.
The 17024 Compliance Handbook comes in three formats and three very different price points; not to confuse you, but to give you options appropriate to your situation. The book is for a single reader. The binder is 8 ½ x 11, single sided so select pages can be copied for a staff member or department. The digital sources are in Word so they can be edited to suit your certification procedures. The information in all three is identical.
Author Wallace Judd, Ph.D.is a psychometrician, test developer, and author who received his Ph.D. from Stanford with a dissertation in Computerized Adaptive Testing.
Download the Table of Contents.
Purchase the BOOK if …
- you want an overview of 17024 accreditation.
- you’re a board member who wants to know what accreditation is all about.
- you’re a VP or Senior Manager who’s assigned accreditation to someone and want to be able to
- manage their performance.
- you want to evaluate the process of accreditation and see what’s involved.
- you’re an auditor who needs to know the ramifications of ISO 17024 in detail.
Purchase the BINDER if …
- you lead a team who is applying for accreditation.
- you’re responsible for developing certification policies & procedures.
- you need to make detailed assignments to authors, administrators, production personnel.
- you need to create a budget and schedule for accreditation.
- you manage an existing program that needs 17024 accreditation.
Purchase the DIGITAL SOURCES if …
- you’re creating an accreditation program for an existing certification.
- you’re creating a new certification that may need to get accredited in 3-5 years.
- you want a jump-start that will save you three to six months of secretarial & administrative time.
Please note: The ISO 17024 Handbook and materials are not endorsed or affiliated with ICE.
Assessment-Based Certificate Programs: Why They May Be Preferable to Certification (live webinar only)
Presenters: Brian Bontempo, PhD, Mountain Measurement and Michelle Nolin, CPLP, Informa Training Partners
Format: On-demand Webcast (c) May 2014
Duration: Approximately 1 hour, including Q&A
Join Brian Bontemp, PhD and Michelle Nolin, CPLP as they distinguish the unique purposes and goals of assessment-based certificate programs vs. certification programs. Identify the needs of your organization and your stakeholders to determine which program best suits your desired outcomes.
- Define an assessment-based certificate program and recognize its unique purpose and goals
- Distinguish assessment-based certificate programs from other certificates or attendance of participation
- Describe the differences between certificate and certification programs
- Analyze your organization's priorities to determine whether a certificate or a certification program would best meet your needs
Member price: Free; Non-member price: $30
Please note: This on-demand webcast is pre-recorded and available for unlimited viewings for a 30-calendar day period, beginning the date of purchase. You will be able to immediately access the recording/accompanying slides. Access instructions will be provided in your automated purchase confirmation. If you choose to pay by check, access will not be granted until the check payment has been received and deposited.
This paper provides detailed information on the development of the ICE 1100 certificate standard. This publication provides a wealth of information on the development of the standard, rationale for key requirements, and linking the requirements to industry best practices.
Member & Non-Member Price: FREE
Common Pitfalls in Applying for NCCA Accreditation
Format: Format: On-demand Webcast (c) February 2017
Duration: Approximately 1 hour, including time for Q&A
Presenters: Donald A. Balasa, JD, MBA, American Association of Medical Assistants; James Fidler, PhD, American Medical Technologists; Todd Galati, American Council on Exercise
In January 2016, the National Commission for Certifying Agencies (NCCA) implemented revised Standards for the Accreditation of Certification Programs, providing the credentialing industry with updated Standards for sound practice in the development, implementation, and governance of professional certification programs. While these revised Standards provide clarity on key certification practices, they also bring with them new challenges for programs preparing applications for initial or continuing NCCA Accreditation.
This webcast highlights common pitfalls faced by certification organizations seeking NCCA Accreditation, the Standards that pertain to these common problem areas, and suggestions for organizations to come into compliance and avoid these problems.
Member price: $25; Non-member price: $35
Please note: This on-demand webcast is pre-recorded and available for unlimited viewings for a 30-calendar day period, beginning the date of purchase. You will be able to immediately access the recording, and access instructions will be provided in your automated purchase confirmation. If you choose to pay by check, access will not be granted until the check payment has been received and deposited.
In January 2007, the Institute for Credentialing Excellence (ICE) Board of Directors established a Certificate Task Force to identify characteristics of quality certification and assessment-based certificate programs and outline the distinguishing features of each. This defining features document served as the basis for ICE 1100 - Standard for Assessment-Based Certificate Programs. © 2008 ICE
Member & Non-Member Price: FREE
Engaging Your Board in the NCCA Accreditation Process
Presenter: Sara Blair Lake, JD, CAE; Isabelle Gonthier, PhD
Format: On-demand Webcast (c) September 2016
Duration: Approximately 1 hour, including time for Q&A
This webinar will help you engage in strategic discussions with your Board and relevant committees regarding key changes to the NCCA Standards (effective January 2016). Is your certification program currently NCCA accredited? This presentation will help you to help your Board to evaluate your certification program in light of the standards. Is your organization considering NCCA accreditation of an existing certification program?
This webinar will help you to assist your volunteer leadership to identify potential issues vis-à-vis the standards. Is your Board considering starting a new program and do you want to assist the organization to build it with the new standards in mind? This webinar will help to alert you to some relevant considerations. The webinar will also include ideas to help you plan your process irrespective of stage of development and to keep the NCCA standards at the top of the list of your volunteer leadership’s key priorities.
This on-demand webcast is pre-recorded and available for unlimited viewings for a 30-calendar day period, beginning the date of purchase. You will be able to immediately access the recording, and access instructions will be provided in your automated purchase confirmation. If you choose to pay by check, access will not be granted until the check payment has been received and deposited.
Free to Members | $30 Non-members
This Institute for Credentialing Excellence (ICE) white paper is written to help certifying bodies preparing applications for accreditation by the National Commission for Certifying Agencies (NCCA) understand the requirements of the 2014 Standards for the Accreditation of Certification Programs (Standards). Five of the most frequent problem areas with applications for NCCA accreditation are discussed. Suggestions are made to clarify the requirements for compliance with the Standards. However, this white paper does not provide an authoritative interpretation of the Standards. Download the Table of Contents.
Meet the Authors
Donald A. Balasa, JD, MBA, has served as Chief Executive Officer and Legal Counsel of the American Association of Medical Assistants (AAMA) since 1990. He served previously as Staff Attorney for the American Dental Assistants Association. Don received both his baccalaureate and law degrees from Northwestern University, and his Master of Business Administration in economics from the University of Chicago. He earned his Certified Association Executive (CAE) designation from the American Society of Association Executives in 1985. He served on the National Commission for Certifying Agencies from 2007 to 2013, and as Chair from 2010 to 2013.
James Robert Fidler is Director of Testing and Competency Assurance at American Medical Technologists in Rosemont, Illinois. As a methodologist, his areas of concentration include psychometrics, professional certification, research design, data analysis, and applications of Rasch measurement methodology. He received his doctorate from Loyola University of Chicago. During his past three decades working in psychometrics and credentialing, Dr. Fidler has provided input into a number of health and non-health related national certification programs, has authored articles in certification testing, and has been responsible for all aspects of examining certification candidates across various disciplines. Most recently, Dr. Fidler was honored to have participated in the National Commission for Certifying Agencies (NCCA) accreditation standards revision project, serving as a member of a team reviewing standards related to psychometrics.
Member Price: FREE; Non-member Price: $50
ICE is proud to publish the first American National Standard for certificate programs, ICE 1100 2010(E) – Standard for Assessment-Based Certificate Programs (2009). The Standard specifies essential requirements for certificate programs and provides guidance to program providers, consumers, and others on what defines a high-quality program.
Member Price: FREE, Non-Member Price: $75.00
The 2016 Standards have been adopted and will be in effect beginning January 1, 2016. For those organizations wishing to seek accreditation for one or more of their certification programs in 2016 or later, download your copy of the NCCA Standards to understand the requirements for accreditation. © 2014
Members: Free, Non-members: $75.00
A free on-demand training on the NCCA Standards for Certification Programs. The training highlights the application process and summarizes the intent and requirements of each Standard.
Please note: this was recorded in 2015, application prices may vary.