ICE Handbook Chapter 4: Program Policies & Procedures

Individual ICE Handbook chapter reprints are now available in electronic format.  Each reprint includes the book cover, foreword, preface, and acknowledgements. Chapter 1 is the NCCA Standards, which is available on our website for free to ICE members and for a purchase of $75.00 for non-members.

Chapter 4 covers Program Policies & Procedures. Its objectives are to introduce the reader to essential policy decisions that certifying organizations need to make and why they are important. In addition, it is important that readers are familiar with the strategies used to achieve the goals underlying the policies, and that they gain familiarity with common policies and procedures used by certifying organizations.

Member Price: $25.00, Non-Member Price: $35.00

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