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*Sessions of interest to Public Members, as determined by the ICE Program Committee, will be marked with a palm tree. Public Members are welcome to attend any session that they find of interest.
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Pre-Conference Workshops
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| Tuesday, November 6, 2012 |
| 10:00 a.m. - 5:00 p.m. |
Governance Excellence for Certifying Organizations Glenn H. Tecker
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| 1:00 p.m. - 4:00 p.m. |
Proven Marketing Techniques to Strengthen Your Testing Program
Pamela Asfahani Ragan Cohn, CAE Richard T. Cotton, MA Rory McCorkle, PhD
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Building an International Certification Program
Sara Blair Lake, JD, CAE Jefferson Glassie, JD Mary Power, CAE, CMP Willis Turner, CAE
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Creating a Solid Assessment-Based Certificate Program
Michelle Flewell Lenora G. Knapp, PhD Anjali Weber
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| Conference Educational Program |
| Wednesday, November 7, 2012 |
| 8:15 a.m. -10:15 a.m. |
Special Interest Groups (SIGs)
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| 10:30 a.m. -11:45 a.m. |
Opening Plenary Session: The Future Belongs to Those Who are Fast Jim Carroll
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| 1:45 p.m. -2:45 p.m. |
CEO/Director
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Management
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Management
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Fundamentals
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All Audiences
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Re-Thinking Certification: The Time is Now!
Linda Anguish, SPHR, GPHR; Phil Koneman, PhD; Lenora G. Knapp, PhD; Cary List, CA, CFP; Liberty Munson, PhD
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Key Elements in Launching a Recertification Program
Isabel Feher-Watters, CTDP, CHRP 
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Examples of Best Practices in Test Security Messaging: Is Your Program Up to Snuff?
Chuck Friedman, PhD; Nikki Shepherd Eatchel; Lauren Wood, PhD, RN, LP
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Conducting Value Proposition Studies to Enhance Certification Programs
Victor Carter-Bey; Nathalie Collautt; Patricia Muenzen, MA; Priya Sethuraman
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What You Need to Consider if You Want to Shuck the Certification Oyster in Other Countries
Rex Corlett; Sue Orchard
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| 3:00 p.m. - 4:00 p.m. |
CEO/Director
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Management
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Management
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Fundamentals
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All Audiences
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Taking Your Certification Global - a Business Perspective
Lisa Beaudoin, CMA; Dennis Whitney, CMA, CFM
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Reputation Rescue: Recovering and Re-launching a Certification Program
Natalie Judd; Christine D. Niero, PhD

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Panel on ADA: The Changing Landscape of High Stakes Test Accommodations
Dale Atkinson, JD; Donald A. Balasa, JD, MBA; Maria Boyle, MS, RPh; Kendra Johnson, EdD
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Psychometrics for Beginners
Lawrence J. Fabrey, PhD
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Facilitating Veterans Employment Through Credentialing: Understanding Needs and Opportunities
Lisa Lutz; Roy Swift, PhD
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| 4:30 p.m. - 5:30 p.m. |
CEO/Director
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Management
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Management
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Fundamentals
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All Audiences
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Public Awareness Strategy: Empowering Consumers to Seek Certified Professionals
Fran Byrd, NNP-BC, MPH; Cynthia Miller Murphy, RN, MSN, CAE

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Driving Success: Setting Cut Scores for Examination Programs with Diverse Item Types
Manny Straehle, PhD; Beth Kalinowski
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Communication's Impact on Your Testing Program
Stephanie Dille; Dania Eter, MBA; Jarin Schmidt
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Psst! Do You Know Privacy?
Richard Soule
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NCCA Standards - What are Your Biggest Challenges?
Donald A. Balasa, JD, MBA; Chad Buckendahl, PhD; Anjali Weber
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| Conference Educational Program |
| Thursday, November 8, 2012 |
| 9:30 a.m. - 10:30 a.m. |
CEO/Director
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Management
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Management
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Fundamentals
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All Audiences
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New Trends in Succession Planning and Management
John Deadwyler
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Defending Against Organized Test Fraud: Policy and Technology Perspectives
Daniel Eyob; Mark Poole
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Who Knows Best? Responding to Stakeholder Needs for New Credentials
Catherine A. Carter; William Ellis, RPh, MS; Jacqueline Siano
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Practice Analysis for Credentialing Examinations: Considerations, Challenges, and Lessons Learned
Erica Brown; Robert Chinn, PhD; Mary Gevorkin, PhD; John Weiner
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Monitoring the Marketplace
Jerry Reid, PhD; David Swankin, JD

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| 11:00 a.m. -12:00 p.m. |
CEO/Director
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Management
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Management
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Fundamentals
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All Audiences
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Upgrading Your Code of Ethics/Conduct and Disciplinary Procedures: Practical and Legal Considerations
Jefferson Glassie, JD; Sara Blair Lake, JD, CAE
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Continuing Competence
Cheryl Gross, MA, CAE; Karen Plaus, PhD, FAAN, CRNA; Jerry Reid, PhD
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Making a Better Test: Using Innovative Multiple Choice Varieties with Confidence
Catherine Davis, PhD, RN; David Foster, PhD
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Starting from Scratch: The Recipe for Successfully Creating a New Credential
Mike Niederpruem, MS, MA, CAE; TBD
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Optimizing the Role of the Public Member
Paul Grace, MS, CAE; Tancy Stanbery; Renee Barrett, PhD; Kory Ward-Cook, PhD; Susan Chapman, PhD

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| 2:00 p.m. - 3:00 p.m. |
CEO/Director
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Management
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Management
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Fundamentals
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All Audiences
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Is Your Business on Track for Success? Monitoring Progress Toward Your Strategic Plan
Randy Danielsen, PhD, PA-C; Pamela M. Dean; Sheila Mauldin

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Designing and Executing an Integrated Marketing Campaign for Your Certification Program
Rory McCorkle, PhD; Manny Straehle, PhD
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Going LOFT: Implementing Equivalent and Unique Test Forms - Lessons Learned from Operational Programs
Julia Leahy, PhD; Dennis Whitney, CFM, CMA
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NCCA Standards: A Framework for Building a Quality Certification Program
Cynthia Allen, MA; Lois Davis, RN, MSN, VA-BC; Janice Moore; Linda Waters, PhD
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Addressing Item Bank Defecits Rapidly and Effectively
Philip Dickison, PhD; Jason Schwartz
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