WEB20: Remote Proctoring—Key questions for a timely and careful decision

On-demand Webinar 


COVID-19 has changed the testing landscape with the widespread closure of “brick and mortar” testing centers and increased interest in, and need for, remote proctoring for exam administration.

Programs considering remote proctoring have a lot of information to digest to make quick and responsible decisions. Thorough discussions now, and sufficient documentation throughout the process, will safeguard exam content and the program’s credibility in the future.

Panelists discuss benefits and challenges to remote proctored exam administration, lessons learned, and concerns moving into the future. Hear lessons learned and guidance to navigate a changing testing environment. Panelists address topics including, but not limited to timelines, questions to ask potential vendors, candidate identification and monitoring, proctor roles and expectations, security processes, addressing candidate and technical issues, related policies and procedures, and documentation needs.

Format: On-demand Webinar 
Audience: All levels of credentialing professionals
Duration: Approximately 1 hour, including time for Q&A


Member price: $90.00

Non-member price: $135 . 

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*Note: This on-demand webinar is pre-recorded and available for unlimited viewings for a 90-calendar day period, beginning the date of purchase. You will be able to immediately access the recording, and access instructions will be provided in your automated purchase confirmation. If you choose to pay by check, access will not be granted until the check payment has been received and deposited.


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Cynthia Allen, SeaCrest Consulting

Cynthia co-founded SeaCrest in 2006 with partner, Janice Moore. Utilizing more than 16 years of experience in certification program development and maintenance, accreditation, project management, and marketing/communications, she provides strategic guidance to organizations seeking ways to improve their programs and communicate better with stakeholders. She supports SeaCrest’s overall belief that certification programs, no matter the size or scope, can make a positive impact.
Cynthia’s focus at SeaCrest is to build relationships with clients, serve as a strategic partner to volunteer and staff leaders, and provide experienced project management. As an active member of the credentialing community, she believes in sharing knowledge and experience to build a stronger and connected credentialing community. Cynthia is a long-time member and volunteer of the Institute for Credentialing Excellence (ICE), currently serves on the Board of Directors of the Certification Network Group (CNG), and has shared her experience through speaking engagements at conferences and webinars hosted by ICE, the American Board of Nursing Specialties (ABNS), and the American Society of Association Executives (ASAE).
Cynthia studied marketing and communications at Virginia Tech and earned a Master’s degree in journalism at New York University. She is a fierce fan of the Virginia Tech Hokies and enjoys spending time with her husband and two children (also loyal Hokies fans). While she may live inside the DC Beltway, collaboration and teamwork with clients and staff are essential to her working style and to delivering top-notch results.


Mary F Browne, MA, National Board of Certification and Recertification for Nurse Anesthetists (NBCRNA)

Mary currently serves as Senior Director of Testing at NBCRNA. She has worked in the assessment industry for 20 years, engaging with a broad range of professional organizations and credentialing activities. She has been active in professional organizations, chairing the ATP Program and Conference committees. Her conference presentations have included a broad range of assessment topics including: retake candidates’ exam performance; group dynamics in exam development committees; item classification and exam validity; and remote testing. In 2016-2017, she served as the public member of the HR Certification Institute Certification Council.

Mary earned a Masters Degree in Organization Psychology from Columbia University.


Janice Moore, SeaCrest Consulting

Janice co-founded SeaCrest Consulting with Cynthia Allen in 2006 to serve as a resource for organizations seeking to build, improve, and grow certification programs. Leveraging 18 years of experience in the certification industry, including her previous role with the Institute of Credentialing Excellence (ICE) and the National Commission for Certifying Agencies (NCCA), she serves as a strategic partner for organizations seeking to develop new credentials, improve existing programs, and achieve accreditation.
After working with clients across dozens of industries to develop their certification programs, Janice firmly believes that accreditation standards are an effective framework for improvement. Her understanding of the application and interpretation of accreditation standards and the workings of the NCCA, ANSI, and ABSNC accrediting processes is evident in the more than 200 successful accreditation applications submitted by SeaCrest.
Janice serves as a strategic planning partner to evaluate and improve clients’ major program areas helping set goals, assess feasibility, develop strong governance foundations, facilitate policy development, and design quality management programs.
In addition to volunteering throughout her community, Janice remains committed to the certification industry through a number of volunteer activities. She often presents at industry conferences (including ICE and ASAE), has participated on numerous ICE committees, and currently serves on the ICE Board of Directors and ICE Accreditation Services Council. An avid fitness enthusiast, Janice’s goal is to continue running a marathon each year while keeping up with her husband, two teenage daughters, and a houseful of pets.

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Greg Pope, M.Sc, The association of Professional Engineers and Geoscientists of Alberta (APEGA)

Greg Pope is a psychometrician and the Director of Examinations at the Association of Professional Engineers and Geoscientists of Alberta (APEGA), the largest regulator in western Canada. He is responsible for all examinations administered to APEGA applicants and members including the National Professional Practice Examination (NPPE) a requirement for licensure that is taken across Canada and abroad by thousands of candidates annually through both brick and mortar test centres and remote proctoring. Prior to working with APEGA Greg worked as a psychometrician with the Alberta government in the area of large-scale high stakes provincial educational assessment (grade 12 Diploma Examinations and grades 3, 6, 9 Achievement Tests). Greg then gained experience in the private sector working with Canadian and international assessment companies developing and managing high stakes assessment programs and psychometric consulting services. In these roles Greg designed software and reporting approaches in many areas of high stakes assessment such as item bank composition visualization reports, results reporting, collusion detection and test security, Classical Test Theory item and test analysis, non-parametric item response modeling, and group difference reporting. Over his two-decade long career Greg has gained extensive experience in the area of certification/licensure testing having worked with dozens of associations and regulators on improving the defensibility of their high-stakes assessment programs.


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