This 2009 white paper, authored by Joan Knapp, PhD and Paul Grace, MS, CAE, describes the nature of the certification business and identifies the antecedents for having a successful program. The paper is targeted to certification staff or Board members who are considering starting a program, adding credentials to an existing program, changing key program features, discontinuing a program, or wishing to maintain or enhance the success of an existing program.
This 2010 white paper, authored by Clifford H. Donath and Anthony T. Baratta, provides a practical and operational introduction to good practices in defining the necessary safeguards in obtaining and protecting important program information and intellectual property.
his 2011 white paper, authored by Timothy Muckle, PhD, will explore a number of facets of the foray into the development of innovative item formats by one credentialing organization (National Board of Certification and Recertification for Nurse Anesthetists, or NBCRNA).
In addition to summarizing the implementation of alternative item types, the paper will discuss overall benefits of the project, with a particular focus on value added to the credential, as well as lessons learned and recommendations for decision-making for other organizations.
This paper provides tips for the development of clear and concise RFPs, including how to describe the goods and services your organization is seeking and the criteria for judging the responses.Just as important, this paper will provide examples of pitfalls likely to confuse contractors and vendors, resulting in proposals that are difficult to judge.
The purpose of this white paper is to offer practitioners guidance on designing and evaluating score reports along with examples of various practices from programs within the industry.