You must create a non-member user account or become an ICE member to purchase items.
Create an account using the buttons below or login to an existing account.
If you receive ICE emails, you already have an account. Click Login in the top right corner and retrieve your password using the "Username and/or Password Help" link.

Create a non-member account

Become a member

CEO Connect



Live or 

Book Chapter,
or Whitepaper 

BK09 Certification: The ICE Handbook 2nd Edition (hard copy)
BK09 Certification: The ICE Handbook 2nd Edition (hard copy)

This step-by-step guide to designing and implementing effective professional certification examinations was written by recognized experts with applied knowledge of practical experience. 

  • Part I: NCCA Standards
  • Part II: Governance and Administration of Certification Programs
  • Part III: Assessment of Professional Knowledge, Skills, and Abilities and Continuing Competency
  • Part IV: Administration and Scoring of Certification Assessments
  • Part V: Future of Certification 

(c) 20015 (revised to include the updated NCCA Standards)

Member price: $99.00; Non-Member: $149.00 (+ $15.00 shipping)

*This product is shipped from our warehouse, so please allow 2-3 weeks for delivery.
**If you would like to purchase more than 5 copies, bulk pricing is available. Please contact ICE Staff at for details.

Please note that electronic chapters of this book may be purchased individually. Please visit the ICE Handbook Chapters section of the online store using the navigation at left.