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Create & Implement Solid Exam Development Plans

The National Association Medical Staff Services (NAMSS)

Erica Klein
Michelle Butler, MS, CPMSM, CPSC
Ropizah Ervin, CPMSM, CPCS  

On-Demand Webcast
*Please note, on-demand webcasts may not count as credit toward the application or renewal of the CAE credential through ASAE. For credit, please be sure to save the date to participate in future live webinars before they are posted on-demand.  

Member price $90
Non-member price $135

In this webcast, the National Association Medical Staff Services’ (NAMSS) staff and volunteers will share their resources and best practices for developing and maintaining a strong exam development process, covering:

  • How to identify and recruit top volunteers to participate in exam development activities 
  • How to run effective exam development meetings
  • How strong processes help achieve NCCA accreditation and re-accreditation
  • Tips and tricks for staying on track

About the Presenters

Erica_KleinSM.jpg

Erica Klein is the Certification Senior Coordinator for NAMSS.  She is responsible for oversight of their two certification programs, CPMSM and CPCS, from governance, exam development, and accreditation maintenance to managing the certification and recertification processes.  

Michelle_ButlerSM.jpg

Michelle Butler, MS, CPMSM, CPCS is the Director of Medical Staff Services Experience at North Shore Medical Center where her duties include payer enrollment, delegated credentialing, and physician recruitment. She has served as a member of the Certification Commission of NAMSS (CCN) since 2012 and is currently serving at the CPMSM Sub Committee Chair for the CCN.  She has over 12 years in Health Information Management experience and 3 years teaching experience at the college level. 

Ropizah_ErvinSM.jpg

Ropizah Ervin, CPCS, CPMSM is the Credentialing Manager at Novant Health Central Verification Office. She has served as a member of the Certification Commission of NAMSS (CCN) since 2012 and is currently serving at the CPCS Sub Committee Chair for the CCN.  In 2010, she served on Novant Health CVO Quality Improvement Committee (QIC).