Test Security: An Approach to Identify and Fight Disclosure of Exam Content on the Internet

Heather Mullen
Administrator, Exam Security
CFA Institute

Aimée Hobby Rhodes, JD
Director, Exam Security
CFA Institute

On-demand Webcast
*Please note, on-demand webcasts may not count as credit toward the application or renewal of the CAE credential through ASAE. For credit, please be sure to save the date to participate in future live webinars before they are posted on-demand.

Member price $90
Non-member price $135

This webinar will discuss ways to identify discussions or disclosure of exam content on the internet. We will review an approach to positively identify the individuals who have posted the exam content and how to determine the manner in which the information was gathered. Finally, we will review the types of actions you can take to remove content from the web and prevent posters from disclosing exam content again.

About the Presenters

Heather Mullen headshotHeather Mullen is an Administrator of Exam Security at CFA Institute. She focuses primarily on the secure administration of CFA Institute’s Claritas® and CIPM® computer-based exams, while remaining actively involved in security initiatives for the Chartered Financial Analyst® (CFA) Exam, CFA Institute’s flagship paper and pencil exam. Her responsibilities include security and identification policy implementation and review, oversight of CFA Institute’s data forensics program, assessment of unusual candidate behavior, providing guidance on globally interoperable identification documents and fraudulent ID activity, and evaluation of technologies used to compromise the security and integrity of exams. Heather earned a Bachelors of Interdisciplinary Studies from the University of Virginia.


Aimee Hobby Rhodes headshotAimée Hobby Rhodes is the Director of Exam Security at CFA Institute. Ms. Rhodes is responsible for ensuring that CFA exams are administered securely by evaluating strategies and developing innovative security management techniques. She and her team review policies and procedures with an eye toward security, oversee the web patrol project, analyze data forensics, performance statistics, and unusual behavioral indicators to identify threats to the CFA program, evaluate cheating technologies to determine how they can be employ in the testing room, develop and test pilot programs to address security concerns, and work with Supervisor Support to provide exam supervisors and proctors with materials and methods to identify and report unusual behavior in the testing room.

Prior to joining CFA Institute, Ms. Rhodes was Director, Test Security at ACT, where she was responsible for the security of twenty resident exams and several contract programs. There she oversaw nation-wide litigation against ACT test score reviews, represented ACT in binding arbitration cases against examinees, conducted investigations into potential breaches of security of test items, reviewed empirical and forensic evidence to determine validity of scores achieved by examinees, and contracted with and worked alongside forensic examiners to collect evidence against copiers and surrogate test takers.

Before joining ACT, Ms. Rhodes served on active duty in the U.S. Army’s Judge Advocate General Corps. During her tenure in the JAG Corps, Ms. Rhodes served as a legal assistance attorney, a tax law advisor, the legal instructor at the U.S. Army Infantry School and Administrator of the Academic Integrity Council, and finally an Assistant Professor of Law at the United States Military Academy at West Point. Ms. Rhodes continues her service in the military where she is currently a Major in the U.S. Army Reserves.

Ms. Rhodes earned a Juris Doctorate from St. Louis University School of Law and Bachelors of Arts in Political Science and Public Policy from Boston University.