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Meet our Members 

ICE members make a difference in the organizations they serve. Explore how credentialing professionals benefit from ICE community every day through volunteer opportunities, education, and networking.

Sharon Alderson, Manager of Paraoptometric Certification Programs
American Optometric Association  

Avis D. Bullard, MS, ASQ-CSSBB, Director of Quality Assurance
Board of Pharmacy Specialties

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Sharon Alderson is the manager of Paraoptometric Certification Programs for the American Optometric Association (AOA). Since joining the AOA in 2004, she has worked her way up and become the go-to person overseeing the nonstop efforts to maintain the AOA programs and their accredited status.

Avis Bullard’s career is built around quality assurance, and she entered the field of credentialing upon accepting a job at the Board of Pharmacy Specialties (BPS) where she is responsible for the implementation of ISO 17024 and the maintenance of NCCA accreditation for all BPS pharmacy practice specialties. Though she is newer to the credentialing industry, her passion for all things quality assurance made the transition a natural fit.

Lindsey Durham, Chief Financial Officer
National Registry of EMTs

Dr. Isabelle Gonthier, President and Chief Operating Officer
Yardstick Assessment Strategies

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As Chief Financial Officer of the National Registry of EMTs, Durham leads the organization’s finance function and helps lead its compliance and accreditation efforts. 

Dr. Isabelle Gonthier is an industry leader for creating and administering national licensure and certification exams and assessment tools, and volunteered with ICE as chair and a psychometric reviewer on the National Commission for Certifying Agencies (NCCA). 

Jerry Reid, PhD., Executive Director 
American Registry of Radiologic Technologists  

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Jerry Reid, PhD, started at the American Registry of Radiologic Technologists (ARRT) in 1979 as director of psychometric services and led several psychometric-related initiatives which helped propel ARRT into the cutting edge credentialing organization you see today. Now, Jerry serves as executive director, a position he has held for nearly 30 years. He was awarded the 2019 ICE Innovator Award for his years of innovation in the credentialing industry. 

ICE Volunteers

Volunteers play a critical role in ICE’s mission of advancing credentialing.Thank you to all our volunteer leaders:

Learn about a Career in Credentialing

The credentialing field is diverse, and credentialing professionals follow varied paths as they advance in their career.

With support from the Career Pathway and Emerging Leaders Task Force, ICE developed a credentialing career map of the various pathways an individual may take.

Explore the pathway