During fall 2012, the Management Practices Subcommittee of the Institute for Credentialing Excellence (ICE) Research and Development (R&D) Committee conducted a survey to learn more about the practice of managing a certification organization. The survey was designed to determine how management of certification organizations might differ from membership-based associations and other kinds of organizations. The Management Practices Survey Report reveals the backgroud, methodology, and objectives of the survey and reports the outcomes and observations. (c) 2014. 46 pages.
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