ICE Research and Development Committee developed and launched a survey to collect data on important business metrics of certification organizations. The survey asked participants about organizational structure, location of operations, number and reach of certifications, expenses, and revenue streams. This latest report benchmarks the same metrics as in previous years; however, it also addresses new topics, such as marketing strategies and the use of virtual versus in-person approaches to performing test-related activities.
The report is based on data collected from 66 organizations in Canada and the United States. It details the general demographics of the respondents, including staff size, geographic scope of programs, and the number of programs offered. (c) 2015. 41 pages.
Download the Table of Contents.
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