CEOWEB17 Navigating Organizational Relationships: Exploring opportunities and landmines


Learn the benefits and potential landmines when a certification organization has a relationship with another organization (membership, foundation, for-profit). Hear a case study from a credentialing organization, and learn strategies for creating and maintaining a successful partnership, as well as considerations for programs that have earned or are considering NCCA accreditation.

During this webinar, the presenters will:

  • Share a case example of a credentialing and membership organization’s journey through the redesign of their professions recertification program.
  • Outline the steps required for a successful partnership.
  • Present opportunities for collaboration between the certification and other organizations to advance the profession.
  • Describe the strategies that can facilitate healing a strained relationship with another organization for the best interest of the profession.
  • Discuss how the NCCA accreditation standards can be met in a partnership with another organization.

Audience: Executive-level professionals, and those focused on strategy and vision
On-demand Webinar (c) 2017
Duration: Approximately 1 hour, including time for Q&A


Member price: Free
Non-member price: $30

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*Note: This on-demand webinar is pre-recorded and available for unlimited viewings for a 30-calendar day period, beginning the date of purchase. You will be able to immediately access the recording, and access instructions will be provided in your automated purchase confirmation. If you choose to pay by check, access will not be granted until the check payment has been received and deposited.



Karen Plaus, Ph.D, CRNA, FAAN, CAE, National Board of Certification and Recertification for Nurse Anesthetists (NBCRNA) 
Dr. Plaus is the CEO for the National Board of Certification and Recertification for Nurse Anesthetists (NBCRNA) and has been actively involved in nurse anesthesia credentialing since 1984. She has served as a member and chair of the National Commission for Certifying Agencies (NCCA) and on the American Board for Specialty Nursing Certification (ABSNC).  Dr. Plaus  has lectured and published extensively on a variety of credentialing topics. Dr. Plaus was elected as a fellow of the American Academy of Nursing (AAN) in 2000.

KatherineChurch.jpg Katherine Church, RDN, Certifying Board for Dietary Managers
Katherine Church, RDN is the Executive Director for the Certifying Board for Dietary Managers, the credentialing agency for the Association of Nutrition & Foodservice Professionals. Having held this position for over 27 years, Katherine continues to ensure that the CDM, CFPP credential is on the forefront of best practices for foodservice management and food safety. In addition to overseeing all testing and certification activities related to the CDM credential, she has been an active participant in various professional organizations, including her current role as a Commissioner on the National Commission for Certifying Agencies. Katherine is a Registered Dietitian, Nutritionist and is a long-time member of the Academy of Nutrition and Dietetics.