HRCI International Certification Expansion Case Study

This case study interview was conducted with HR Certification Institute (HRCI) CEO Dr. Amy S. Dufrane, EdD, SPHR, CAE. The intent of this case study is to highlight how one credentialing organization successfully embraced and strategically implemented an international expansion. HR Certification Institute® (HRCI®), headquartered in Alexandria, Virginia, is the premier credentialing and learning organization for the human resources (HR) profession. For over 40 years, HRCI has set the standard for HR expertise and excellence around the globe.  

Download the Table of Contents.

Authors and Interviewers:

  • Michael Reid, MSc, Client Service Executive, Scantron
  • Rali Petrova, Certification Manager, American Payroll Association

Member Price: FREE; Non-member Price: $20

You must log in to your account, become an ICE member or create a non-member account to register for and/or purchase this item.

If you receive ICE emails, you already have an account. Click 'Login to view purchase options' to login or retrieve your password using the "Username and/or Password Help" link at the bottom of the page.

It is important to ICE that you enjoy this offering. Please email ICE staff at and identify any needs and accommodations requested.  

Login to view purchase options