Institute for Credentialing Excellence

I.C.E. Academy and Credentialing Education Opportunities

I.C.E. offers comprehensive education and resources to empower credentialing professionals, at any stage in their career, to make effective strategic decisions and adhere to credentialing best practices with greater knowledge and awareness.

"I.C.E. has given me a real edge in knowing more about the intricacies of credentialing and connecting with others in the profession. The resources available as a member have shed a positive light onto important issues affecting my profession."

- David Jennette, CSA, LSA, RSA, National Surgical Assistant Association


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Live and on-demand webinars are facilitated by experts from diverse experiences who share best practices in credentialing program management. Live webinar participants are eligible for CAE credit. View All Webinars

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The mission of I.C.E.'s Research and Development (R&D) program is to better inform individuals leading credentialing organizations. Research reflects the current state of the credentialing field with new reports released each year. Learn more about I.C.E.'s research efforts. View I.C.E. Research

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Free Member Resources

I.C.E. members receive access to free resources that build skills in credentialing program management. Resources include white papers, town hall presentations, guidance documents, and on-demand webinars. View All Member Resources

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Online Courses

I.C.E.’s online courses are designed for all levels of credentialing professionals. Each online course features multiple modules with learning checkpoints that allow participants to measure success. Popular courses include: Fundamental Topics in Certification and the Certificate Program for the Credentialing Specialist. Online course attendees are eligible for CAE credit. View all Courses

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I.C.E. supports the development of accreditation standards for certificate and certification programs. I.C.E. publishes the NCCA Standards for the Accreditation of Certification Programs for organizations wishing to seek accreditation for their certification program(s), and we are proud to publish the first American National Standard for certificate programs, ICE 1100:2019 – Standard for Assessment-Based Certificate Programs. Access the NCCA and ICE 1100:2019 Standards

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I.C.E. offers handbooks that provide guidance to credentialing professionals, including the 17024 Compliance Handbook, and the industry essential Certification: I.C.E. Handbook 3rd Edition. View I.C.E. Books

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Live Workshops

I.C.E. hosts year-round live workshops to meet the needs of credentialing professionals of all levels and support peer-to-peer learning. Offerings are developed based on member needs and tailored for executives of credentialing organizations, NCCA accredited programs, and more. Live workshop attendance may be eligible for CAE credit. View all Live Workshops

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CEO Connect

CEO Connect provides education developed to meet the strategic needs of executive credentialing professionals. Offerings include live webinars, executive level discussions, live workshops, and on-demand webinars. Many offerings count as credit toward the application or renewal of the Certified Association Executive (CAE) credential through ASAE. View CEO Connect Resources

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White Papers

Written by industry volunteers, I.C.E. white papers serve as a tool to inform, educate, and perhaps persuade on a particular issue or emerging trend. Free to members, our white papers are quick reads that are sure to jump-start your thinking on a particular topic. View White papers

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Grow Your New Credential Program

Tap into our collective experience to guide the development of a certification or certificate program, understand the path to accreditation, and how to grow your program to meet rigorous standards of excellence to promote quality and competence. View New Program Resources

"The value that I receive from I.C.E. membership is [in] all the resources that ICE offers for each of the credentialing bodies, from white papers to just being able to network from other folks in this industry."

- Wendy Miller, BOCO, LO, CDME, Board of Certification and Accreditation


Popular Programs and Products

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Certificate Program

Gain insights into the eco-system of certification from a program's conception through its development and delivery to maintenance and improvement.

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I.C.E. Exchange

The Exchange brings together I.C.E.’s vibrant network of credentialing professionals to explore industry trends and best practices.

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Certification Handbook

The comprehensive guide for anyone working in credentialing. Find direction for designing and implementing a quality certification program in this systematic guide written by experts in the field.

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