Institute for Credentialing Excellence

2023 Webinar Schedule

Increasing the ROI of Your Item Writing Process

Thursday, February 16, 1:00 - 2:00 pm ET


This program will go over the different options and best management practices associated with the development of psychometrically validated and criterion-referenced examinations by credentialing bodies.


Chad Buckendahl, Ph.D.  is a Partner with ACS Ventures, LLC. His research interests include test evaluation, legal issues, standard setting, and validity. Dr. Buckendahl has designed and led validation studies for programs in education, licensure, and certification. He regularly presents research at conferences and contributes to professional literature through white papers, journal articles, and book chapters. He currently serves on technical advisory committees in Canada, the United States, and the United Kingdom for diverse education, certification, and licensure programs; editorial boards for peer reviewed journals; and on the Coalition of Registered Exercise Professionals. He has previously served on volunteer committees for the Institute for Credentialing Excellence (ICE), Association of Test Publishers (ATP), National Council on Measurement in Education (NCME), and International Test Commission (ITC).


Nikki Eatchel  is Prometric's Chief Assessment Officer. Nikki has more than 25 years of knowledge and experience in comprehensive assessment design and delivery, psychometric analysis and reporting, and global testing strategy. She leads the Test Development Services consulting practice to ensure the delivery of quality assessments and psychometric services to Prometric clients and oversee the growth and innovation strategy across exam products.

Nikki is active in numerous industry associations and served as Chair of the Board for the Association of Test Publishers (ATP) in 2017, as well as chairing the ATP Security Committee from 2011-2014. She presented over 60 papers and presentations at such conferences as the Association of Test Publishers (ATP), E-ATP, the Council of Chief State School Officers (CCSSO), the International Personnel Management Association (IPMA), the Association for Talent Development (ATD) and the Council on Licensure, Enforcement, and Regulation (CLEAR).  Nikki holds a Master's in Industrial and Organizational Psychology from California State University and a Bachelor of Arts in Psychology from University of California at Davis.

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Value Proposition of a Credential

Tuesday, March 7, 12:00 - 1:00 pm ET

*Free for members


Credentials are a two-sided market: if you don’t have enough credential holders it has no value for the public and/or employers and if you don’t have enough consumers and/or employers who are aware and value the designation, there is no value to the credential holder. This webinar will describe key strategies to define value and promote the credential to different audience segments. 


A.J. Wolf

As the Marketing Manager at the American Board of Emergency Medicine (ABEM), A.J. Wolf facilitates and manages the production of internal and external communications. Mrs. Wolf is a savvy and creative communication professional with experience in health care and non-profit industries. Ms. Wolf provides insight on communication strategies, tools, and tactics and offers guidance on messaging organization wide to individuals and teams for their process and project needs. While ensuring brand consistency and alignment with the organization and Board’s strategic goals, she leads campaigns, develops marketing and communication plans, and manages the content and maintenance for the organization’s website and web-based platforms.

Kathleen Ruff, MBA,

Kathleen C. Ruff, MBA, leads operations at the American Board of Emergency Medicine (ABEM) and ensures execution of organizational initiatives and programs that align with ABEM's strategic goals. She oversees strategic planning and projects and NCCA accreditation compliance and activities. Ms. Ruff works with Directors and staff on major initiatives such as diversity, equity, and inclusion planning, training, and integration, value of certification communications and marketing, and systems and technology redesign and development. In addition, she oversees governance operations including the Board of Directors, Executive Committee, Governance, Stakeholder Advisory Group, and other board committees. Prior to joining ABEM, Ms. Ruff was Chief of Staff and Senior Vice President for Board and Member Board Relations at the American Board of Medical Specialties (ABMS). She also served as the Vice President for External Affairs and Special Assistant to the President for Northeast Ohio Medical University (NEOMED) and President of the NEOMED Foundation. Prior to her positions at NEOMED, Ms. Ruff served in several roles over 11 years at Drexel University. She received her Bachelor's degree in Business Administration and her Master of Business Administration with a concentration in International Business from Drexel University.

Lenora G. Knapp, Ph.D

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Considerations for Including Simulation Assessments in Performance-based Exams 

Wednesday, March 29 at 1 pm – 2pm EST


This webinar will provide an overview of how simulations can expand and enhance current assessment practices by including practical “real-life” assessments, such as in-person performance-based examination (for example, human volunteers/ evaluators) and other simulation examination techniques. 
Attendees will learn considerations for determining if a simulation exam is a good fit, and an overview of what is involved in shifting to this type of assessment.


Ann Harman, PhD 

Chris Lundeen , CAE, is the Director of Examinations at the American Board of Foot and Ankle Surgery (ABFAS). He manages the development and administration of the ABFAS In-training, Didactic, and Computer-based Patient Simulation (CBPS) examinations. In addition, he oversees development of content for the ABFAS LEAD Continuous Certification Program.

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It is important to I.C.E. that you enjoy these offerings. Please email I.C.E. staff at  and identify any needs and accommodations requested.

CAE approved web icon.png As a CAE Approved Provider educational program related to the CAE exam content outline, I.C.E.'s Live Webinars may be applied for 1 credit toward your CAE application or renewal professional development requirements.

2023 On-demand Webinars

Recruiting and Retaining Your Public Members

  • Rebecca (Becky) LeBuhn
  • Tara Montgomery

Supporting Your Members in Crisis

  • Mary Rehm, ICE-CCP, CAE

2022 On-demand Webinars

Key Elements of a Test Security Plan

Elevating the Visibility, Relevance, and Value of Certifications: A Call to Action

Diversity and Inclusion in Board and Volunteer Recruitment

2021 On-demand Webinars

How to Train Performance-Based Assessment Evaluators for Consistency

Process Mapping for Continuous Improvement

Exam Security in the Age of Social Media

Managing Data Protection Risks for Certification Programs – Legal Aspects of Vendor Contracts and State Privacy Laws

Agile Approaches to Traditional Test Development

Testing Accommodations: Best Practice in Communicating Accommodations Policies

Defining the Role of the Credentialing Professional: Insights from I.C.E. Job Analysis *Free for I.C.E. Members

Statistical Analysis & Reporting

Recertification and Longitudinal assessment for continued certification

2020 On-demand Webinars

Adding a Second Accreditation: The Why and the How

Accessibility: Legal Issues & Design Strategies for Certificate Programs & Certification Exams

Microcredentials and generational use of credentials

Managing Remote Teams *Free for ICE Members

The Value of Certification *Free for I.C.E. Members

Starting Up a Certification Program: Real-World and Road-Tested Advice

Remote Proctoring—Key questions for a timely and careful decision


I.C.E. On-demand Webinars and Exchange Session Recordings

Unlimited viewings for 90-calendar days. Access is provided upon receipt of payment: immediately for credit card payments, or upon receiving your check.


I.C.E. offers tiered pricing of our on-demand webinars:

2019 Webinars 2018 Webinars 2017 and older
Member: $55 Nonmember: $75 Member: $25 Nonmember: $35 Free to Members Nonmember: $30

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