Institute for Credentialing Excellence

2024 Webinar Schedule

The ABCDE&I of subject-matter expert recruitment, selection, and engagement across the assessment life cycle

Thursday, July 18 from 1 pm - 2 pm ET


In this moderated panel session, three credentialing experts will discuss key considerations for subject-matter expert (SME) recruitment, selection, and engagement, highlighting opportunities to identify diversity, equity, and inclusion (DEI) considerations across the assessment life cycle. In addition to recruitment recommendations, selection strategies, and engagement activities, the panelists will discuss onboarding ideas, rotation schedules, and communication plans. Suggestions for showing appreciation to SMEs will also be shared. The panel will share insights from their oversight of various SME groups, across numerous Nurse Practitioner and Compliance Professional credentialing programs. Join our expert panel as they discuss essential elements of SME engagement and opportunities for enhancing and elevating efforts to incorporate DEI considerations throughout the assessment life cycle.


Ashlee Griffin
Pamela Ing, PhD, ICE-CCP
Francine Mitrakos, ICE-CCP

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The Intersection of Diversity, Equity, and Inclusion (DEI), and Public Protection

Thursday, August 8 from 12 pm - 1 pm ET


Credentialing organizations promote excellence by awarding credentials based on competency standards. Maintaining public protection while ensuring access to the needed workforce in a variety of professions is an important aspect of credentialing and is included within the mission of credentialing organizations. However, often unknowingly, organizational policies, procedures, and practices create access barriers for many people. Existing limitations and barriers can disproportionately impact people who have been historically underrepresented in a significant range of professions. When credentialing people to practice in a wide array of fields, the DEI goal is to broaden policies and practices to include as many qualified people as possible. There is research that validates there are more positive outcomes for the public when a profession is diverse and has practitioners who reflect the range of the population being served.[1] Increasing diversity is important, but it also bumps up against ensuring that credentialing policies and practices protect the public sufficiently. How do we increase access, opportunities, inclusion, and fairness while also protecting the public?

This session will address how DEI principles can be integrated into organizational policies and practices while continuing to promote public protection. There will be a panel discussion with the moderator posing questions to stimulate the conversation. The panel will include a DEI professional, a public member representing the interests of the public, and a representative of the legal community to address where DEI and public interest overlap and implications for credentialing organizations. There will be time allotted for an interactive process with the audience.


Glenna Tinney, MSW, ACSW, DCSW, Captain, U.S. Navy (Ret.) 
Delmar Lee, PhD
Mark Franco, ICE-CCP
Zeno St. Cyr II, MPH

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It is important to I.C.E. that you enjoy these offerings. Please email I.C.E. staff at  and identify any needs and accommodations requested.

CAE approved web icon.png As a CAE Approved Provider educational program related to the CAE exam content outline, I.C.E.'s Live Webinars may be applied for 1 credit toward your CAE application or renewal professional development requirements.

2024 On-demand Webinars

The Power of AI in the Everyday Life of a Credentialing Professional

  • Dianne Henderson, PhD
  • Liberty Munson, PhD

The Current State of DE&I In Credentialing Bodies

  • Avis D. Bullard, MS, ASQ-CSSBB
  • Chelsea Killam
  • Kellie Anderson
  • Linda A. Althouse, PhD, ICE-CCP
  • Mark Franco, JD, ICE-CCP

2023 On-demand Webinars

Innovative Assessment Strategies – Are They Accessible to All Test-takers?

Embedding DEI in the Test Development Process

Ghost Blueprints: Using Secondary Classification Systems to Manage Content Diversity During Exam Assembly

Expanding Eligibility Pathways Beyond Traditional Academic Requirements 

Breaking through Barriers to NCCA Accreditation 

Tips for Designing Technical Components of Assessment-based Certificate and Microcredential Programs

Legislative Intrusions into Certification Decision-making: culture wars breed a legal and practical quagmire 

Considerations for Including Simulation Assessments in Performance-based Exams 

Value Proposition of a Credential *Free for members

Increasing the ROI of Your Item Writing Process

Recruiting and Retaining Your Public Members

Supporting Your Members in Crisis


2022 On-demand Webinars

Key Elements of a Test Security Plan

Elevating the Visibility, Relevance, and Value of Certifications: A Call to Action

Diversity and Inclusion in Board and Volunteer Recruitment *Free for members


I.C.E. On-demand Webinars and Exchange Session Recordings

Unlimited viewings for 90-calendar days. Access is provided upon receipt of payment: immediately for credit card payments, or upon receiving your check.


I.C.E. offers tiered pricing of our on-demand webinars:

2021-2024 Webinars 2020 and older
Member: $30 Nonmember: $35 Free to Members Nonmember: $30

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