Governance Workshop

Serving the Unique Needs of a Certification Governance Board



Monday, February 24
8:30 am - 5:00 pm

2025 M Street, NW
Washington, DC

Registration Rates

Single Registrant
$450 ICE Members | $515 Non-members

Double Registrant Bundle
$810 ICE Members | $945 Non-members 

How to Register

Please note: this workshop is reserved for CEOs and Executive Directors of credentialing organizations and their Board members. If you are interested in attending contact ICE.

Request to Attend

Registration deadline: Wednesday, February 19

Who Should Attend

Designed for Credentialing Organization Staff and Their Boards

  • CEOs and Executive Directors
  • First-time and/or seasoned governing board members

About the Course

This workshop addresses the unique issues faced by certification governance boards and is designed as an opportunity for the CEO and Board Chair to strengthen their partnership by participating in a dynamic learning environment.

Educational Program

Employing interactive discussion and opportunities for reflection, the facilitator will focus on these critical areas: 

  • The governance promise: roles and responsibilities of board members
  • Developing strong board/staff governance partnerships in associations
  • Developing a diverse leadership pipeline
  • Growing programs and services while remaining accredited
  • Effective strategic planning models
  • Current environment/issues facing certification boards and association leaders

Schedule of the Day

Time Activity
8:00 am  Registration Check-in and Breakfast
8:30 am Welcome, Introductions, and Objectives

8:45 am 

Morning Program Begins
Short breaks will be provided 

12:00 pm


1:00 pm

Afternoon Program Begins
Short breaks will be provided 

4:30 pm Workshop Wrap-up

Continuing Education Credit

CAE Credit

ICE is a CAE Approved Provider. The program below may be applied for seven (7) credits toward the application or renewal of the Certified Association Executive (CAE) credential through ASAE. For more information about the CAE credential or Approved Provider program, please visit www.whatiscae.orgNote: These programs are not endorsed, accredited, or affiliated with ASAE or the CAE program.


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Denise Fandel, MBA, CAE
President and CEO, Breakthrough Growth, LLC

Denise’s mission is founded on a core belief that the rich experiences and passions of board members can, through the work of their organizations, change people’s lives for the better. Denise has experience knitting together coalitions and alliances; to build foundations of trust and respect among groups with sometimes conflicting viewpoints.

Denise is a recognized leader in the certification industry having served as chair of both the Institute for Credentialing Excellence (ICE) board as well as National Commission for Certifying agencies, the accreditation arm of ICE. Denise is the founding executive of the Board of Certification’s national headquarters. Under her leadership of 21 years, the organization has grown, developed and gained the respect of the entire athletic training community.

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Cyndi Miller Murphy MSN, RN, CAE FAAN

Cyndi is a recognized leader in the credentialing industry. Through her leadership of the Oncology Nursing Certification Corporation, she facilitated the development of several accredited certification and certificate programs and established a strong culture of board governance and staff collaboration. She currently shares her extensive experience and expertise by helping organizations to develop strong governance practices and effective boards.

Cyndi believes that true leaders have a responsibility to effect broad and positive change by extending their reach, sharing their expertise and disseminating knowledge. She has extended her reach to have an influence on the broader credentialing industry through committee and board work, presentations, publications and other volunteer activities with leading national credentialing and accrediting organizations. She served as a Commissioner on the National Commission for Certifying Agencies and held the offices of secretary/treasurer and president of the ICE Board of Directors. She is also a past board member and president of the American Board of Nursing Specialties (ABNS) and served on the ABNS Accreditation Council. Cyndi was the 2011 recipient of the ICE Credentialing Industry Leadership Award and a 2013 recipient of the ABNS Leaders Legacy Lecture Series

Questions, Cancellations, and Sponsorship

Questions: If you have any questions about this workshop, please contact ICE at

Cancellation Policy: ICE must receive all cancellation and refund requests in writing by Monday, February 17, 2020. Please email cancellation requests to Substitutions are accepted. All sales are final after Monday, February 17, 2020.

Sponsorship: Interested in becoming a sponsor of ICE's Governance Workshop? Contact Ryan Leach at