ICE Executive Conversation

Credential Engine: Bringing Transparency to the Credentialing Marketplace 

The credentialing landscape is both confusing and expanding. With at least 330,000 unique credentials in the marketplace and no single way to describe them, it is difficult for employers, students, and job-seekers to make informed decisions.

Learn how Credential Engine is using technology to bring coherence to this growing and confusing credentialing marketplace. Laura Faulkner and Emilie Rafal will provide an overview of Credential Engine's common language, its Credential Registry, and the applications and other uses that are enabled by this data. They will also dig into some of the strategies they are using to engage with credential issuers, including their Retail & Hospitality Initiative.

Participants will leave the conversation with information about how their organizations can engage with Credential Engine to publish information about their credentials to the Registry.

Recording Information Coming Soon

ICE's Executive Conversations are 1-hour facilitated conference-call discussions that present you with an opportunity to discuss important issues with other leaders of credentialing organizations. 

This is a complimentary, member-only benefit. 


Laura Faulkner, Partnership Solutions Lead
Credential Engine

As Partnership Solutions Lead, Laura develops and supports Credential Engine’s partnerships with credential providers, employers, government, workforce intermediaries, and community-based organizations to support the mission of promoting transparency in the credential marketplace. Throughout her career, Laura has supported innovations that foster economic mobility and skills attainment for U.S. workers and learners.

Laura previously served as a Community Engagement Manager at Opportunity@Work, a social enterprise expanding access to career opportunities by promoting skills-based hiring. Laura supported the TechHire network of 70+ community partnerships facilitating access to tech jobs. Prior to that, Laura worked as Communications Manager and Program Associate at The Hitachi Foundation where she made the business case for investing in frontline workers, developed programs for social entrepreneurs, and promoted business practices that create shared prosperity for workers.

Before moving to Washington, DC, Laura performed state policy research in Massachusetts and Rhode Island as a Research Associate for the Mosakowski Institute for Public Enterprise, a Fiscal Policy Analyst for the Economic Progress Institute, and a Policy Analyst for the Rhode Island Public Expenditure Council. Within these roles, Laura analyzed workforce and tax policy, researched demographic and economic trends, and developed city-level data dashboards. Laura is an avid supporter of Clark University’s efforts to connect current students to career opportunities, mentoring, and networking.

Laura holds a BA in Political Science and an MPA from Clark University. She currently lives in Riverdale Park, MD with her husband and beloved rescue dog.

Emilie Rafal, Operations and Programs Manager
Credential Engine

Emilie is the Operations and Programs Manager for Credential Engine. In this capacity, she manages state scale-up projects, works with institutions throughout the publishing process, and oversees special projects. Emilie began her work with this project as a Research Associate for the Credential Transparency Initiative through the George Washington University Institute of Public Policy, where she worked with credentialing organizations to test the CTDL and prototype search application during its pilot phase.

Prior to her work on this project, she was the Data and Evaluation Coordinator at The Corps Network, the association of service and conservation corps. In that role, she managed the evaluation and reporting for all grants and special projects. She also spent time creating out-of-school time programming for middle school youth in Baltimore at Higher Achievement.

She holds Bachelors degrees from the College of William & Mary in Psychology and Women's Studies and a Master's of Public Policy from the George Washington University, where she served as co-chair of the diversity & inclusion committee.