I.C.E. Exchange
Institute for Credentialing Excellence

I.C.E. Exchange Banner, a green banner highlighting the 2022 conference, which will be held October 17 through 20 in Savannah Georgia

2022 I.C.E. Exchange Call for Proposals Closed

The I.C.E. Exchange is an annual gathering for the credentialing community to exchange ideas on industry trends and best practices, connect with each other, and participate in high quality education.

Whether recently finding your career in credentialing or having grown over many years, we all carry with us knowledge from our own experiences. By sharing your voice and engaging with others, the I.C.E. Exchange brings together all perspectives from our diverse world of credentialing. Share and learn as we challenge ourselves with new ideas and lessons learned from our best failures to our greatest successes.    

 In 2022, I.C.E. will host sessions in the following tracks:

  • Beyond Traditional Credentials
  • Business of Certification
  • Credentialing Innovations
  • Marketing and Communications
  • Security, Records, and Data Management
  • Standards and Accreditation
  • Test Development and Administration

The 2022 I.C.E. Exchange is scheduled to be hosted in-person October 17-20, 2022 in Savannah, Georgia.

New! Proposal Submission Site

I.C.E. has a new proposal site for 2022. Anyone submitting a proposal will need to set up a new profile and agree to a the Privacy Policy (which you can download and review here). Review the below section "Proposal Submission Timeline, Form, and Requirements" for tips for submitting.


drop down arow.pngConference Tracks

Beyond Traditional Credentials

The Beyond Traditional Credentials track is designed to highlight credentials other than certifications and licenses. This track features presentations on assessment-based certificate programs, micro-credentials, stackable credentials, and other types of non-traditional credentials.

Examples of topics in the Beyond Traditional Credentials track include:

  • The strategic use of non-traditional credentials to support workforce development, upskilling, and DE&I
  • Digital badging, including value and implementation
  • Development of stackable credentials to support career pathway advancement
  • Psychometric considerations/approaches to psychometrics for non-traditional credentials
  • The relationship between needs assessment, curriculum development, and assessment development in non-traditional credentials
  • Development of non-traditional credentialling programs, including partnerships with academic, community groups, workforce boards, and/or industry partners
  • Quality controls and standards for non-traditional credentials to support integration into traditional frameworks
  • Considerations, opportunities, and challenges of incorporating non-traditional credentials into certification and/or licensure programs

Business of Certification

The Business of Certification track focuses on topics related to running a high performing credentialing organization as a business. This track features presentations on organizational governance, legal issues, ethics, DE&I, international expansion, strategic partnerships, and vendor relationships.


Examples of topics in the Business of Certification track include:

  • Maintaining firewalls between parent organizations, certification bodies, education departments, and service providers
  • Maintenance of certification for voluntary certification programs
  • Creating right-sized relationships with your testing partners
  • Stakeholder management, including vendors, regulators, internal and external customers
    • Managing next steps after COVID changes
  • Governance and strategic planning topics
  • Business continuity and risk management
  • Reinvention and pivoting of practices in response to crises
  • Pricing strategies, including competitive pricing, regional pricing/global pricing variance
  • Sunsetting or merging certification programs due to low volume, competition, or other market factors
  • Legal considerations, including recognition of certification/recertification in legislation
  • Peer-based certification program requirement internationally (vs. licensure)
  • International considerations (localization, translation, etc.)
  • Professional Conduct and Disciplinary program challenges
  • Corporate culture to empower employees and maximize engagement
  • DE&I, including initiatives in credentialing programs and key stakeholder groups, identification and mitigation of microagressions, measuring impact of initiatives

Credentialing Innovations

The Credentialing Innovations track is focused on the breakthroughs and improvements that will take credentialing and credentialing organizations into the future. Addressing everything from emerging technologies to societal and business factors, learn about the trends that directly and indirectly impact our industry and challenge us to remain relevant and resilient. This track explores insights, advancements, and truly new ideas that will help shape the future of credentialing.

Examples of topics in the Credentialing Innovations track include:

  • The changing global landscape and its impact on testing and credentialing
  • Innovation as a result of disruption in society and our industry, including pivoting in the era of COVID-19
  • Innovative business and governance approaches, including program, policy and process reinvention
  • Incorporation of Diversity, Equity, and Inclusion initiatives
  • New applications of technology, science, and automation
  • Innovative approaches to psychometrics and test development
  • Innovations in training, development, and human resources
  • Applications of artificial intelligence (AI) in testing and credentialing
  • The evolving landscape of remote proctoring
  • The gamification of testing

Marketing and Communications

The Marketing and Communications track focuses on strategies to fuel program growth and ways to communicate with key stakeholders. This track features sessions designed to help credentialing organizations develop, implement, and improve their marketing and communications strategy and tactical execution.

Examples of topics in the Marketing and Communications track include:

  • Innovative social media strategies
  • New ways to capture and use current data for strategic planning/marketing
  • Using data visualization strategies to communicate to stakeholders
  • Defining and responding to competitive threats
  • Understanding what employers and the public need to know about your certification
  • How to develop, use, sell, and measure the benefits of your value proposition
  • Soliciting feedback from the public and other stakeholders
  • Communicating with your stakeholders during and after a crisis
  • How to identify emerging and diverse target markets for your certification program
  • Creative marketing methods to inspire diversity, equity, and inclusion
  • How to use digital credentials to promote credentialing programs.

Security, Records, and Data Management

The Security, Records, and Data Management track is focused on best practice in the management of data and security concerns. This includes new and innovative approaches to security, as well as compliance with key regulations in the security space (e.g., GDPR, CCPA).

Examples of topics in the Security, Records, and Data Management track include:

  • Best practices for data collection (e.g., what data is being collected, what is the data used for, removing bias from collection practices)
  • Data security audits (e.g., how are SME and candidate data gathered and protected, how are items protected throughout the development and use lifecycle)
  • Tools for process improvement
  • Technological impacts/innovations for the certification or recertification process
  • Processes/tools for data gathering
  • Trends in data forensics
  • Evolutions in exam or program security
  • Security in international markets

Standards and Accreditation

The Standards and Accreditation track focuses on providing general information and guidance on the standards under I.C.E.’s Accreditation Services: The NCCA Standards for the Accreditation of Certification Programs, ISO/IEC 17024 Standard, and the ICE 1100 Standards for Assessment-Based Certificate Programs. In addition to facilitating understanding of these standards, sessions in this track will cover the successful management of the accreditation process.

Examples of topics in the Standards and Accreditation track include:

  • Why seek accreditation?
  • How do the different accreditations vary in their approach?
  • What standard is best suited for your program?
  • Quality assurance principles and practices
  • Documentation best practices
  • Basic tools for process improvement
  • Maintaining compliance after accreditation
  • Reaccreditation readiness
  • Promoting the value of accreditation
  • Business considerations for seeking accreditation

Test Development and Administration

The Test Development and Administration track highlights best practices and innovations in test development and psychometrics. From job analysis to item development through standard setting and ongoing administration, this track shares lessons learned from tried-and-true approaches to emerging ideas in test development and administration.

Examples of topics in the Test Development and Administration track include:

  • How to evaluate and select the best type of assessment and delivery model
  • Best practices and innovations in job analysis and competency modeling
  • Improvements to item development processes and procedures
  • Standard setting methodologies
  • Remote or online proctoring considerations for test administration and security
  • Performance-based testing
  • Methods for monitoring, analyzing, and improving on an existing assessment
  • Psychometrics 101, 201, and 301
  • DE&I in test development and administration (for example, DE&I and remote testing)
  • Business continuity and risk management, including lesslons learned, proactive assessment and mitigation planning

drop down arow.pngSession Level and Formats


Session Level

To help ensure that the I.C.E. Exchange has sufficient content for a range of different experience levels, all sessions must be categorized into one of the following levels:


  • Suitable for attendees who are new to this content
  • Session will introduce terminology and basic concepts related to the topic area
  • 101 type session


  • Suitable for attendees who have mastered the fundamentals of the content and would like to gain more extensive knowledge
  • Session will provide more in-depth coverage of a topic and may focus on a specific area of credentialing
  • Session may provide guidance on implementation and application of knowledge or share lessons learned


  • Suitable for attendees who are experienced or have advanced knowledge in this content area
  • Session will provide information suitable for experienced credentialing professionals
  • Session may provide technical information, new or cutting-edge developments, or discuss strategic considerations

Session Formats

I.C.E. accepts proposals for the following sessions:

  • Half-day Pre-conference workshop— Scheduled for 3 hours on the first day of the conference, November 17
  • Concurrent session— 60 or 90 minute presentations. Example of formats include:
    • Traditional Concurrent Session: The traditional concurrent session type that features a lecture on a given topic of the presenter’s choice and may also include audience participation, such as a question-and-answer period or audience polling. In a 90 minute session, presenters may wish to incorporate an activity to reinforce learning; for example, small group activities such as competition, discussion, problem solving and/or presenting back to the larger group.
    • Debate: Debate sessions feature presenters who represent each side of one or more controversial topics and a moderator who introduces the topic(s) and oversees the debate, including timing. A traditional debate involves the moderator stating a proposition and each side is permitted an equal amount of time to present arguments in favor of and in opposition to the argument. Typically, each side will also have an opportunity to present a rebuttal. Variations on the traditional debate format are permitted.
    • Panel Discussion: Panel discussions feature a panel of three to five experts on a particular topic and a moderator. The goal of the panel discussion is to hear from a variety of individuals with different experiences or perspectives on a topic. The moderator’s role is to introduce the topic, pose questions, facilitate audience questions, and ensure that all panelists have the opportunity to speak. The session should generate spontaneous interaction among panelists and between panelists and the audience in response to questions posed by the moderator.
    • Focused Tutorial: The primary purpose of the focused tutorial is to educate the audience about a focal credentialing topic. Tutorials are led by an expert and provide a deeper dive into a specific credentialing topic. Attendees who have mastered the fundamentals of a certain topic will have the opportunity to gain a more in-depth understanding of a specific area relating to that topic. For example, the presenters might provide instruction on how to develop a certain item type, explain how to conduct a new kind of statistical analysis, or offer a how-to session on running a certain type of meeting.
  • Alternative Format—60 or 90 minute session delivered in a unique format of your own design. Submitters propose their own unique format and describe it in the "teaching format, methods, and strategies" section of the proposal.
  • Audience Interaction Session: 45-60 minute session that does not require AV and focuses on audience networking and discussion. Examples of formats include:
    • Roundtable discussion: A facilitated discussion in which attendees break into small groups to answer questions, discuss issues, solve problems, etc.
    • Innovation Collaboration: A highly collaborative session in which a panel of participants from different backgrounds shares their unique perspectives and innovates solution to common industry problems posed by the audience.
  • Lightning Learning session—15 minute session focused on a specific topic, that shares 3-5 ideas that an individual can directly apply in their work.
  • E-Poster—A single PowerPoint slide of information displayed throughout the conference, with the opportunity for authors to host an informal 10-minute discussion.

drop down arow.pngWho Attends the Conference and Who Presents


Who Attends the Conference

The I.C.E. Exchange is designed for all levels of credentialing professionals in both the public and private sectors. Organizations bring professionals ranging from new associates to C-level.

  • Approximately 15% of our attendees are C-level
  • 25% are at the director level
  • 20% are at the manager level

Attendees have a wide variety of experience

  • 31% of attendees have 0-6 years’ experience
  • 20% of attendees have 6-10 years’ experience
  • 20% of attendees have 10-15 years’ experience
  • 33% of attendees have 16+ years’ experience

The top reason for attending the conference is the educational programming, followed by networking. This speaks to the overall feel of the meeting – the conference provides a space for the exchange of ideas and a venue for networking.

Who presents at the I.C.E. Exchange

I.C.E. Exchange presenters are professionals with expertise in various aspects of developing and maintaining credentialing programs:

  • Administrative and organizational staff of certification and assessment-based certificate programs
  • Psychometricians and other credentialing professionals focused on assessment and methodology
  • Credentialing researchers and faculty
  • Individuals who have worked with credentialing consultants to develop or enhance credentialing programs
  • Credentialing consultants*

*If you are submitting a session proposal and are an employee of a company that provides products or consulting services to credentialing organizations, you must co-present with at least one additional organization. Preference will be given to vendors/consultants who partner with a credentialing organization. If two or more vendors or consultants are presenting together, preference will be given to those who submit a proposal that clearly represents the credentialing organization perspective. Session proposals that are judged to include marketing or advertisements for products and services will not be accepted.

drop down arow.pngProposal Submission Timeline, Form, and Requirements

Proposal Submission Timeline

  • February 23: Call for Proposals Open
  • April 1: Call for Proposals Closes
  • Proposal Notifications sent out early June

Proposal form

All proposals MUST be submitted through the online proposal system by 11:59 pm ET on the deadline and MUST include all required fields. Late proposals will not be accepted by the I.C.E. Program Committee. You can complete your proposal in multiple sittings, but make sure to submit your proposal before the deadline. Only the proposal submitter can make edits to the proposal.

To prepare so submit, please gather your information and resources before beginning the application. You may consider typing all required information in a separate document before copying and pasting (in plain text). Download a word document of the 2022 I.C.E. Exchange Proposal Form.

The following information will be asked:

  • Session Title
  • Session Type 
  • Session Track, and optional opportunity to identify another track
  • I.C.E. Exchange Program Description*
  • Presentation Description (session purpose and goals)
  • Teaching Formats, Methods, Strategies
  • Target Audience - Role and Program
  • Target Audience - Level of Content
  • Teaching Formats, Methods, Strategies
  • Time Length, for concurrent submissions
  • Learning Objectives (3-5)
  • Presenter and bios

* If your proposal is accepted, the program description will be listed in conference promotional pieces including the website and mobile app. The session description should be written with particular attention to attracting attendees and submitted in the correct format on the proposal submission form. I.C.E. reserves the right to edit session descriptions as needed to fit in marketing materials. I.C.E. Requests session descriptions are approximately 300 words.

Tips for Using the New Site

Create a New Profile

  • When you access the submission site for the first time, under "New Users" click "Join Now."
  • Enter your personal information
  • Set up your Access Key, which will be your password
  • Review, and sign and agree to the Consent Form

Entering a Proposal

  • Start by entering your title and session format 
  • Enter your presenters
    • Add each presenter's name, e-mail, and how they will serve on your session (main contact/presenter = person who will serve as point of contact with I.C.E. and will also present; main contact/non-presenter=person will serve as point of contact with I.C.E. but is submitting on behalf of a presentation team; presenter = any other speakers; moderator = for panel presentations, individual who will moderate the panel)
    • You can "Invite" each individual to complete their own profile information. It will send them an e-mail with the session title, the proposal submitters name, and a request to add their profile information. Invited speakers can preview the full submission but can not make session changes. 
  • Complete the proposal form, entering all required information. Click "Save" after each access.
  • When ready, click submit and receive your confirmation email. 

Speaker Limitations

To promote diverse content, viewpoints, and presentation styles, speakers are not permitted to present more than two concurrent sessions at the conference.

Session Submitter Requirements

The individual who submits your proposal will serve as the point of contact with I.C.E.. Their responsibilities include accepting to present the session on behalf of all session presenters, confirming session information, and ensuring deadlines are met. Please confirm in advance that any presenters listed in your session proposal are committed to speaking at the session if selected.

Promotion Limitation 

Promotion of specific product solutions or services is not permitted in educational sessions. Inclusion of such material may preclude the organizers from being allowed to submit proposals for future I.C.E.conferences. Please be careful that your case study does not accidentally turn into a product solution showcase.

drop down arow.pngAcceptance Requirements

Speakers Agreement

I.C.E. will ask all speakers to agree to our speaker policy.

Conference Registration Required 

Those submitting a proposal understand that all individuals listed as part of the presentation team must register and pay for the I.C.E. Exchange conference as well as assume responsibility for any expenses related to travel to the Exchange if accepted; there are no exceptions to this policy.

Speaker Substitutions

After the original proposal is accepted, speaker substitutions or additions must be requested in writing and approved by the I.C.E. Program Committee. The committee reserves the right to help identify an appropriate speaker/presenter or reject a previously accepted session based on speaker changes.

Cancellation Policy 

Once a session has been accepted and printed in promotional materials, it imposes a serious burden to I.C.E. to cancel. Please do not submit a proposal if you are uncertain that you will be able to fulfill your obligation to organize and conduct the session. 

If for any reason you anticipate a change in your ability to present at an in-person event, please notify I.C.E. staff at speakers@credentialingexcellence.org.We may use content for those who can’t travel for future educational programming.


Have questions about the submission process or the I.C.E. Exchange? Contact I.C.E. Staff at speakers@credentialingexcellence.org or 202-367-1165.