Institute for Credentialing Excellence

Diversity, Equity, & Inclusion

In September of 2021, the I.C.E. Board of Directors approved a Diversity, Equity & Inclusion statement prepared by the DE&I Committee in accordance with the I.C.E. Strategic Ends Statement on diversity, equity and inclusion. The statement was developed specifically with I.C.E. and the credentialing community in mind. Over the coming months, you will begin to see information about the statement as we incorporate it into our operations and programming. If you have any questions about the development or incorporation of the statement, feel free to reach out to Denise Roosendaal at droosendaal@credentialingexcellence.org.

DE&I Coffee Chats

Have you ever wanted to have a safe space to ask your questions about DE&I? Do you feel you could learn about DE&I through conversation with your peers in other credentialing organizations?

We continue our quarterly DEI peer conversations on Tuesday, March 19 at 12 pm eastern time with a conversation facilitated by Norah Duffy, CAE, ICE-CCP and Pam Weber, CAE. Join your peers for a one-hour Zoom call that will explore how we can respond to the evolving conversations in society and the marketplace around DE&I initiatives. Please plan to attend this safe space conversation to share your insights and experiences and learn from your peers joining the call.

Interested in attending but a not a member yet? Contact info@credentialingexcellence.org for more information on how to join and make sure you can participate.

I.C.E.'s DE&I Statement

The Institute for Credentialing Excellence values diversity, equity and inclusion at all levels of the organization. I.C.E. defines diversity to include traditional notions of diversity (age, gender, race, religion, ethnicity, disability, appearance, sexual orientation, gender identity, personality type), as well as:

• Cultural Identities
• Geographic Bias (Citizenship)
• Multi-generational Factors
• Gender Expression and Identity
• Disability (Visible and Invisible)
• Societal Attributes (Inclusive of Personal Presentation & Self-Expression)

We welcome and respect the unique perspectives, opinions and experiences of each I.C.E. member, as this is a pillar of our ability to serve our stakeholders. We commit to working towards removing barriers, internally and externally, to achieve true diversity, equity and inclusion for the professional credentialing community.


In 2023, I.C.E. conducted a research project to determine where its credentialing body members were on their DE&I journey. The first phase of this project is illustrated in this infographic which articulates the steps these organizations have taken to incorporate DE&I into its practices and outcomes. The second phase of this project will be released in 2024. 

Download the DE&I Survey Infographic

DE&I is in the process of collecting relevant research to post here as well as develop original research. If you have relevant DE&I research you would like to have posted, please send to Denise Roosendaal @ droosendaal@credentialingexcellence.org.

Relevant Committee Resources

I.C.E. is responding to member request to post resources used by I.C.E.’s DE&I Committee as they launched their work for the organization. Feel free to use this information in your own organization or be inspired to develop it into something else. This is not intended to be an exhaustive list of resources but meant to demonstrate what has been useful in the DE&I Committee’s journey toward bringing relevant programs and opportunity for the members to engage in DE&I concepts. Check back periodically for updates. Please let us know what resources you have found helpful and might suggest we investigate.

As a way of highlighting resources that member organizations create which might help or inspire other organizations, BCSP has given permission for I.C.E. to host this video the organization created to speak to the importance of DE&I.

The pandemic accelerated the need for change. Change meant more than adapting to a new way of working; it meant thinking about how we support and show up for one another. 

We took a step back, and that became our springboard forward. BCSP’s DE&I committee was formed to explore and learn, educate, and respond to the diversity of the human experience. The committee built the foundation with full leadership support, creating an inclusive, culturally competent, and supportive environment where management and employees model behaviors that enrich our workplace. That work took root and manifested into our new core values.

-    Christy Uden, CAE, IOM
BCSP Chief Executive Officer

JEDI Reflection Points

2022 I.C.E. Innovator Award was recently awarded to the JEDI Reflection Points created by The National Board for Certification in Occupational Therapy. The JEDI Reflection Points is a powerful online competency tool that focuses on justice, equity, diversity, and inclusion. NBCOT recognized the value of educating occupational therapy professionals on these matters as they affect professional practice and the organization's responsibility to the public.


Visit JEDI Reflection Points