Below is a list of publications that ICE offers for sale. To find out more about the publication, click the link for a brief description. Please download the publications order form to purchase any of the publications.
List of Available Publications:
Certification: The ICE Handbook 2nd Edition © 2009 ICE

This step-by-step guide to designing and implementing effective professional certification examinations was written by recognized experts with applied knowledge of practical experience.
Individual Handbook chapter reprints are now available for $25 (members) or $35 (non-members) per chapter in electronic format. Each reprint includes the book cover, foreword, preface, and acknowledgements. Chapter 1 is the NCCA Standards and is available for free. Please be sure to indicate the chapter you would like to purchase on your order form.
Part II Governance and Administration of Certification Programs
2. Program Governance
3. Public Member
4. Program Policies and Procedures
Part III Assessment of Professional Knowledge, Skills, and Abilities and Continuing Competency
5. Basic Psychometric Principles
6. Examination Validation and Job Analysis
7. Examination Development
8. Performance Testing Methodologies
9. Recertification and Continuing Competency
Part IV Administration and Scoring of Certification Assessments
10. Test Administration
11. Standard Setting
12. Examination Security
Part V Future of Certification
13. Technology and Certification
14. International Certification
15. Future Trends in Certification
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Succeeding in the Business of Certification (PDF file) © 2009 ICE
Free Download (members only) - This white paper, authored by Joan Knapp, PhD and Paul Grace, MS, CAE, is available free to ICE members. Non-members may purchase a copy for $10. Dr. Knapp is the CEO of Knapp and Associates International and Mr. Grace is the President and CEO of NBCOT. Non-members may download the publications order form to purchase their copy.
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Certification Industry Operating Ratios and Benchmarking Statistics (PDF file) © 2009 ICE
This report is intended to provide benchmark data related to the business aspects of operating a credentialing organization. It is not the intention of this report to judge any sector of the industry, or any type or size of organization, based on the data collected, but rather to provide different ways of looking at data that can help an organization in assessing where it fits, based on key characteristics. This is the first survey of its kind that ICE has produced and it provides a baseline for future analysis. Please download the publications order form to purchase your copy.
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Practices and Requirements of Renewal Programs in Professional Licensure and Certification (PDF file) © 2009 ICE
Free Download (members only) - Jointly sponsored by ICE, the National Board on Certification and Recertification of Nurse Anesthetists, and the Oncology Nursing Certification Corporation, this research into the practices and requirements of renewal programs in professional licensure and certification began in late spring 2008 as an effort to supply a logical basis for such programs as they may be developed and refined. The report is available free to ICE members. Non-members may download the publications order form to purchase their copy.
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ICE 1100 2010(E) - Standard for Assessment-Based Certificate Programs (PDF file) © 2009 ICE
Free Download (members only) - ICE is proud to publish the first American National Standard for certificate programs, ICE 1100 2010(E) – Standard for Assessment-Based Certificate Programs (2009). The Standard specifies essential requirements for certificate programs and provides guidance to program providers, consumers, and others on what defines a high-quality program. This Standard is free to ICE members and is available to non-members for a fee of $75 per copy. Please download the publications order form to purchase your copy.
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Background Paper on the ANSI/ICE 1100 Standard
Free Download - This paper provides detailed information on the development of the ANSI/ICE 1100 certificate standard. This publication is free to anyone and provides a wealth of information on the devepment of the standard, rationale for key requirements, and linking the requirements to industry best practices. If you would like a copy of the standard itself, members may download a copy for free by logging in with their username and password. Non-members who wish to purcahse a copy of the standard must download the publications order form.
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Interfaces Between Professional Certification and Academic Accreditation: A Non-Technical Legal Perspective (PDF file) © 2008 ICE
Free Download (members only) - This white paper, authored by Donald Balasa, JD, MBA is available free to ICE members. Non-members may purchase a copy for $10. Mr. Balasa is the Executive Director of the American Association of Medical Assistants and has served in numerous volunteer roles with ICE including the Government Affairs Committee and NCCA Commission.
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Defining Features of Quality Certification and Assessment-Based Certificate Programs (PDF file) © 2008 ICE
Free Download - In January 2007, the Institute for Credentialing Excellence (ICE) Board of Directors established a Certificate Task Force to identify characteristics of quality certification and assessment-based certificate programs and outline the distinguishing features of each. This defining features document served as the basis for ICE 1100 - Standard for Assessment-Based Certificate Programs.
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The ICE Basic Guide to Credentialing Terminology (PDF file) © 2006 ICE
Free Download - This useful guide combines the glossary from the National Commission for Certifying Agencies Standards for the Accreditation of Certification Programs and The ICE Guide to Understanding Credentialing Concepts. The intent of this document is to clarify terms that are used in relation to programs that grant formal recognition to individuals or entities during the credentialing process.
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The ICE Guide to Understanding Credentialing Concepts (PDF file) © 2005 ICE
Free Download - Despite the widespread use of professional designations, credentialing terms are often misused and general concepts often misunderstood. ICE developed The ICE Guide to Understanding Credentialing Concepts to assist its stakeholders, including legislators, educators, employers, credentialing agencies, professionals and the public, in understanding and correctly using credentialing terms and concepts.
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NCCA Sample Accreditation Application (PDF file) © 2005 ICE
Free Download - This guide provides examples of the type of documentation expected to demonstrate compliance with the NCCA Standards for the Accreditation of Certification Programs. Please note that it does not represent the only way to document compliance with the Standards. Each applicant should thoroughly review the documents below. Using the language in this sample is not required for, nor does it guarantee a positive accreditation decision. The sample has three components: Complete Application; Sample appendices; and completed required forms.
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NCCA Accreditation Application Package
The package includes the following items essential to submitting a complete application:
- NCCA Sample Accreditation Application
- NCCA General Information Brochure
- NCCA Standards of Accreditation
- NCCA Accreditation Application Checklist
- NCCA Accreditation Application
- Frequently Asked Questions
- New NCCA Standards: Applications for Results
- CD from 2003 Annual Educational Meeting)
- Pre-printed Tabs (to organize each section of the application)
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Certification Testing on the Internet
A comprehensive overview of how to develop certification examinations using the Internet. The Internet enables a new level of access to test sponsors, test developers and test takers. Included in the monogram are the how-tos of registration, publication, payment, delivery, scoring, and security. Also included is a glossary of Internet and testing terms.
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Setting Passing Standards for Performance-Based Certification and Licensure Examinations
Written by experts, this is a must-have for both staff and volunteer leaders of standard setting organizations. This guide begins with standard setting concepts and definitions followed by a summary of major steps that should be taken during the process. Standard setting methods are followed by practical suggestions on selection of standard setting methods and approaches to training judges and improving intrajudge consistency.
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Developing a Request for Proposal for Certification Program Services
This step-by-step guide is designed to help readers develop a Request for Proposal (RFP) and manage the RFP process. It provides an outline of the RFP process and templates the reader can use to save time and money when developing a RFP.
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Starting a Certification Program (2nd Ed.)
Informational pamphlet including questions and answers on getting started, organizational methods, standards for certifying agencies, and eligibility requirements.
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