Institute for Credentialing Excellence

Meet our Members

I.C.E. members make a difference in the organizations they serve. Explore how credentialing professionals benefit from I.C.E. community every day through volunteer opportunities, education, and networking.

Sharon Alderson

Manager of Paraoptometric Certification Programs
American Optometric Association  


Sharon Alderson is the manager of Paraoptometric Certification Programs for the American Optometric Association (AOA). Since joining the AOA in 2004, she has worked her way up and become the go-to person overseeing the nonstop efforts to maintain the AOA programs and their accredited status.

Avis D. Bullard,

Director of Quality Assurance
Board of Pharmacy Specialties


Avis Bullard’s career is built around quality assurance. She enteredcredentialing upon accepting a job at the Board of Pharmacy Specialties (BPS) where she is responsible for the implementation of ISO 17024 and the maintenance of NCCA accreditation for all BPS pharmacy practice specialties. Though she is newer to the credentialing industry, her passion for all things quality assurance made the transition a natural fit.

Lindsey Durham

Chief Financial Officer
National Registry of EMTs


As Chief Financial Officer of the National Registry of EMTs, Durham leads the organization’s finance function and helps lead its compliance and accreditation efforts. 

Brett Foley, PhD.

Director of Professional Credentialing & Senior Psychometrician
Alpine Testing Solutions

Brett Foley

Dr. Foley currently serves as the director of professional credentialing and a senior psychometrician at Alpine Testing Solutions, and is the chair of the Nebraska Board of Engineers and Architects as a public member.

Isabelle Gonthier, PhD, ICE-CCP

Chief Assessment Officer
PSI Services


Dr. Isabelle Gonthier is an industry leader for creating and administering national licensure and certification exams and assessment tools, and volunteered with I.C.E. as chair and a psychometric reviewer on the National Commission for Certifying Agencies (NCCA). 

Jerry Reid, PhD.

Executive Director 
American Registry of Radiologic Technologists  


Jerry Reid, PhD, started at the American Registry of Radiologic Technologists (ARRT) in 1979 as director of psychometric services and led several psychometric-related initiatives which helped propel ARRT into the cutting edge credentialing organization you see today. Now, Jerry serves as executive director, a position he has held for nearly 30 years. He was awarded the 2019 I.C.E. Innovator Award for his years of innovation in the credentialing industry. 

Ashley Bardsley

Director of Client Services

Ashley Bardsley serves as Director of Client Services for SeaCrest where she supports certifying agencies through project management, accreditation preparation, implementation of quality improvement projects and policy development. Ashley is an active volunteer with I.C.E. and is the recipient of the 2019 Next Gen Professional Award.


I.C.E. Volunteers

Volunteers play a critical role in I.C.E.’s mission of advancing credentialing. Thank you to all our volunteer leaders:

Learn about a Career in Credentialing

The credentialing field is diverse, and credentialing professionals follow varied paths as they advance in their career.

With support from the Career Pathway and Emerging Leaders Task Force, I.C.E. developed a credentialing career map of the various pathways an individual may take.

Explore the pathway